Dean Kaplan – American Business Magazine

Articles by Dean Kaplan

About Dean Kaplan

Dean Kaplan is president of The Kaplan Group, a commercial collection agency specializing in large claims and international transactions. With more than 35 ears of successful experience in manufacturing, international business leadership and customer service he provides business planning, training and consultation services for a wide range of global companies.

when emotions run too high in collections cases, the chances of successful recovery drop by nearly a third

Why Emotional Intelligence is the “X” Factor in Resolving Business Debt

August 13, 2024 Dean Kaplan Comments Off

In a data-driven world, managing business receivables centers on predictive analytics and digital outreach systems that target past-due accounts at the earliest possible moment. Yet no matter how closely your financial team monitors relevant […]