Articles by Marcus Fontoura

About Marcus Fontoura

Marcus Fontoura has spent more than 20 years in big tech companies and has been at the forefront of industry-shaping technology innovations, from computational advertising to cloud computing to fintech. He is now the CTO at Stone, a leading provider of financial technology and software solutions, and has played a role in the company’s technological transformation. His new book, A Platform Mindset: Building a Culture of Collaboration (8080 Books, Feb. 11, 2025), shares how companies can expand and scale processes to bring about competitive advantages. Learn more at fontoura.org/.

Engineering failures are unavoidable, but effective risk management ensures that incidents do not become recurring problems. Through rigorous testing, structured incident response, and a blameless culture, organizations can turn unexpected failures into opportunities for long-term system improvement and operational resilience.

Incidents Will Happen – Prepare Your Technology Team to Address Them

March 5, 2025 Marcus Fontoura 1

If the CEO of any company announces that they’re going to bring in a new CTO to finally put an end to incidents, I must warn you that they’ll be uselessly spending their money. […]

5 Steps To Enhance Business Mailbox Security

April 20, 2024 Comments Off on 5 Steps To Enhance Business Mailbox Security
Online Marketing Made Easy

March 4, 2010 2
Mitigating Top Customer Concerns Following a Data Breach

October 25, 2013 Comments Off on Mitigating Top Customer Concerns Following a Data Breach
The Sky’s the Limit for Drone Use Across All Industries

May 22, 2020 Comments Off on The Sky’s the Limit for Drone Use Across All Industries
The Mismanagement of Change

January 28, 2016 Comments Off on The Mismanagement of Change