Marcus Fontoura – American Business Magazine

Articles by Marcus Fontoura

About Marcus Fontoura

Marcus Fontoura has spent more than 20 years in big tech companies and has been at the forefront of industry-shaping technology innovations, from computational advertising to cloud computing to fintech. He is now the CTO at Stone, a leading provider of financial technology and software solutions, and has played a role in the company’s technological transformation. His new book, A Platform Mindset: Building a Culture of Collaboration (8080 Books, Feb. 11, 2025), shares how companies can expand and scale processes to bring about competitive advantages. Learn more at fontoura.org/.

Engineering failures are unavoidable, but effective risk management ensures that incidents do not become recurring problems. Through rigorous testing, structured incident response, and a blameless culture, organizations can turn unexpected failures into opportunities for long-term system improvement and operational resilience.

Incidents Will Happen – Prepare Your Technology Team to Address Them

March 5, 2025 Marcus Fontoura 1

If the CEO of any company announces that they’re going to bring in a new CTO to finally put an end to incidents, I must warn you that they’ll be uselessly spending their money. […]