Hiring a good recruiter takes more than finding someone with the right number of years on a resume. I have recruited since 1998, and I have hired recruiters for my own team. Experience matters, […]
Most of the leadership development small businesses buy is a waste of money. The training itself is usually fine, but the problem within it is the timing. Why? Because leadership training often only shows […]
When a small business owner tells me they need a senior person but only have room in the budget for a junior one, I usually know how the next few months go. They hire […]
Companies measure it at the end. Completion rates, satisfaction scores, a survey that asks people whether they found it valuable while the facilitator is still in the room. Everyone says yes. The report goes […]
Turnover cleaning for Airbnb and VRBO properties has a structural problem most hiring advice ignores: the person you hire works alone, inside someone else’s home, on a clock set by a guest’s checkout time […]
For most of my career, hiring mistakes lived in the HR column. A bad hire was a people problem: awkward, regrettable, and eventually managed out. In 2026, that framing is obsolete, and business owners […]
Many business owners focus on employee engagement after someone accepts a job offer, but the process begins much earlier. Every interaction shapes how candidates view your company and whether they feel excited about joining […]
Organizations want to create environments where people feel engaged, valued, and genuinely happy to contribute. Building an amazing workplace involves many moving parts, including policies, leadership development, culture design, and employee experience initiatives. Among […]
Most businesses hire for competence and hope for chemistry. When it comes to the second-in-command role, that approach is not enough. A COO who can build systems, manage teams, and hit operational targets is […]
After years of working with organizations on people development, I have watched a pattern repeat itself. Someone underperforms, and the organization sends them for training, assuming something is missing and that if we add […]
Employee turnover within the first 90 days is a mounting challenge for small-to-medium businesses. The reasons employees may be leaving your business after three months likely tie into workplace experiences that you may currently […]
This past year, we watched battles play out between employers and employees over the role of remote work in their organizations. Should it be fully embraced, rejected outright, or some hybrid arrangement? While many […]
The way you welcome new hires can influence their perception of the company culture and set the tone for their future experiences. Creating an inviting atmosphere can foster a sense of belonging and motivation […]
Many companies have focused on the idea of culture fit to hire, promote, and retain people. But in doing so, they tend to gravitate toward those who look like them and act like them […]
As the landscape of work shifts dramatically, we’ve gathered insights from industry leaders, including Presidents and Heads of Operations, to discuss the impact of remote work and its longevity. From expanding client bases to […]
In a data-driven world, managing business receivables centers on predictive analytics and digital outreach systems that target past-due accounts at the earliest possible moment. Yet no matter how closely your financial team monitors relevant […]
The successful seed-stage founders that I see get there through relentless obsession. They’ve memorized every key customer’s phone number, they can recite the company’s run rate and monthly sales down to the penny, and […]
A lack of work/life balance is impacting job seekers in a very personal way with one-third of employed U.S. job seekers (34%) report having to put starting a family on hold due to a […]
I didn’t know I was autistic until my 50s. But I always knew I had a different way of seeing the world, which caused frustration. I knew I irritated people – including my bosses […]
In today’s business landscape, business owners and leaders are grappling with the ever-increasing challenge of curtailing the relentless rise in healthcare premiums. One innovative approach gaining traction is the use of captive insurance companies […]
Long before the onset of the Covid-19 pandemic, forward-looking companies around the world were practicing what today we’re calling hybrid work. Workplace arrangements where employees worked some days a week at home and the other days […]
As we enter the colder months of the year, it is important to ensure that your construction site workers are protected from the potential dangers of cold stress. Cold stress can lead to several […]
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