Articles by Tony Saldanha Filippo Passerini

Tony Saldanha is CEO/Co-founder of Inixia, the global standards and certification body for the Shared Services industry. He formerly ran Procter & Gamble’s famed multi-billion-dollar Global Business Services (GBS) and IT operations in every region across the world. Filippo Passerini’s leadership as President of P&G’s Global Business Services and CIO has been recognized as best-in-class in the industry. His strategies appear in numerous books, articles, and business reviews. He currently is a consultant to several companies and C-suite executives. Their new book is Revolutionizing Business Operations: How to Build Dynamic Processes for Enduring Competitive Advantage (Berrett-Koehler Publishers, Sept. 12, 2023). Learn more at www.RBO-book.com.