While even the word negotiation can evoke fear, stress, and anxiety for many, the intent is quite simple: to discuss and ultimately agree on a deal. Whether it’s a multi-million dollar contract or just deciding […]
If businesses exist, as the father of Business Management Peter Drucker proposed, “to create and keep a customer,” then success is defined by the relationships you establish with your customers. Giving them the best experience […]
The problem with problem solving is that it feels so right. As business owners our tendency is to dig in, right wrongs and improve things. We get things done! It’s tempting to hang on to […]
What Savvy Company Leaders Avoid At All Costs. Everyone knows that Superman’s sole weakness is a mineral called kryptonite. If he came in contact with the substance it would slowly drain his powers, weakening him until […]
Own a business long enough and you’ll develop an acute form of blindness — a myopic mindset that doesn’t stop you from envisioning your goals, but does render you incapable of recognizing the exact issues […]
Guarding the Gates of Organizational Improvement With so many change agents, change initiatives, and transformational changes, swarming the marketplace, clearly a lot is changing in business—or is it? In actuality, what makes organizational change a […]
Growing up on the same New Hampshire farm that my great-grandfather worked a hundred years ago gave me an appreciation for family farming that has stayed with me. I learned to raise chickens by working […]
10 Don’ts that Destroy Life-Changing Connections at Work Let’s face it, business relationships can be tough and some even adversely impact careers and the bottom line. Although relationships are a fundamental aspect of the human […]
Delivering Happy People and Bottom-Line Results Why won’t my employees just do what I tell them? Why am I struggling to motivate my team? Why aren’t they giving me the performance I need? If any […]
As a business owner, it is almost inevitable that you will face a time (or a few times) when you will consider or have the opportunity to sell your company. This can be a difficult […]
Percy Spencer was supposed to be a complete failure in life. His father worked in a sawmill, until he tragically died in a freak accident when Percy was a toddler. His mother soon left him […]
Business owners are bombarded with one key theme surrounding the U.S. economy: struggle. However, if we look beyond the news reports and pessimism, we can find bright spots and areas of growth. American manufacturing is […]
“If you’re going through hell, keep going…” There could not be a more fitting phrase to sum up the experiences that led me to start my current venture, ArkNet Media, not to mention the period […]
In 2009, General Motors and Chrysler went bankrupt and required a government bailout to stay in business after U.S. auto and truck sales plunged 37 percent in 2008. The initial cost of the auto bailout […]
Success is something everyone wants but few achieve. However, it doesn’t have to be that way. No matter where you are in your career—from job seeking to having held the same position for an extended […]
The Rocky franchise first came into our lives in 1976. Detroit and Motown both were still churning out hits. The original Rocky movie gave the world quotes that remain as true today as when they […]
The workforce is changing. Traditional management is headed to the wayside. As baby boomers move into retirement and millennials enter the workforce, the needs and wants in the workplace, even for those who’ve been around […]
Disclaimer: I’m a big hockey fan. I played in college and now I coach my kids in the sport. And maybe it’s just me, but I find a lot of similarities between playing hockey and […]
The small business bank loan pipeline abruptly shut down during the 2008 global financial meltdown. According to the U.S. Small Business Administration (SBA), small business lending peaked at $659 billion in 2008. From the time […]
When there’s dysfunction in the authority structure of an organization, its growth is limited and possibly even totally prevented. Here are the top five dysfunctions around the principal of authority in corporate America today. Lack […]
Though I still like to shop in person for certain things like golf clubs, Amazon is one of the places I enjoy online shopping. Why? I know I’m guaranteed a great customer experience. Content is […]
Most businesses, no matter the size, simply cannot operate in today’s increasingly cashless society without accepting credit and debit cards. However, as card processing fees are usually among the three highest expenses for business owners, […]
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