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5 Truths of Competing in a World of Superstores
Can Small Retailers Really Compete with the Likes of Superstores? YES! Many independent retailers become discouraged when major superstores begin taking chunks of their market. However, there are ways smaller retailers can…
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Two Budding Entrepreneurs
Jordan and Brandon’s main goal is to encourage youth though their products and upcoming book. We sat down with these two highly motivated, school-age business owners to learn more about their story…
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Speaking A Customer’s Language
Surprise and Delight Your Clients One of the first things a salesperson learns is to speak to the needs of their client base. For Pat Donovan, this means speaking English, Spanish, Dutch…
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Tablets For Business
The rise of tablets in recent years has not only been used by consumers playing games like Angry Birds, but tablets are also starting to make their way into classrooms and businesses.…
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The Paradox Of Perfection
“I’ve missed more than 9,000 shots in my career; I’ve lost almost 300 games; 26 times I’ve been trusted to take the game-winning shot— and missed. I’ve failed over and over and…
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Everything I Ever Needed To Know About Business I Learned In A Rock Band
Those that know me know that I speak allegorically— I have a penchant for using nickel words and often turn to analogy and allusion to make a point. I have always found…
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Divorce And The Business Owner
Divorce takes an emotional toll on all people involved—family, friends and, for business owners, employees who are concerned about distractions and decisions that may impact the company. No doubt financial concerns weigh…
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Deal With Non-Performing Reps Before Hiring Additional Salespeople
One rep on your current sales staff stays at or above quota, while the other has a difficult time consistently achieving the sales goals. Recently you decided to hire a third salesperson.…
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Fine-Tuning Your Financial Operations
What your financial statements tell you – and why you should listen As businesses face yet another season of tepid market demand and tight credit, having access to accurate and timely information…
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Going Global
After many years in global business, I’ve noticed that companies get into trouble when they have a false belief that simply expanding the domestic execution strategy will translate into a successful international…
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Make the Shift
Going from an engaged workforce to an entangled organization Engaged. That word is thrown around almost unanimously to describe the type of employee most businesses aspire to have: the engaged employee. What’s…
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Investments In Business Continuity Improve Trust
Expanded computerization has been—and continues to be—a key lever for financial institutions as they rise to serve the increasingly diverse needs of local and international customers. Unfortunately, in some areas, concern over…
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Finding Herself In Aruba
Networking to island success When Tina Causey-Bislick moved to Aruba in 1999, she never dreamed she’d be a restaurant owner. Then again, she never imagined starting a prominent Aruba magazine, launching a…
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No Time To Coach
“As a billing manager, I never seem to have the time to coach my people consistently, and they have such a limited attention span that I get the feeling, especially with my…
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The Making Of A Good Manager
Nineteen years ago, I returned from my family’s winter holiday, unlocked a small, empty, rented office, and started my own tax and financial planning firm. I knew what it would take for…
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My Humpty Dumpty Moment
I call my firing a Humpty Dumpty moment. I had built a wall of pride, ego and power between myself and the employees I had been asked to lead.
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Dave Says…On Business
Dear Dave, My husband and I are taking your classes and following your plan. We own a roofing company. We offer six months, same as cash, and we accept credit cards. What…
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Teaching Has Become A Life Mission Skill Development
It’s often said that the journey of a thousand miles begins with one step. But when that journey for George Roller was based on his Christian values to make a difference in…
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Patrick Finn Sets The Stage For Future Business Success
Patrick Finn is an Irish immigrant who came to America to build a better life in the land of opportunity like so many millions of immigrants before him. When he first arrived…
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Solving Sales Problems Through Activity Management
The most common reason is that the managers work from instinct and results, rather than process and activity. But it doesn’t have to be that way. A good activity management program is…
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A Trip To The Candy Store
Living in the country as a child, I always looked forward to the occasional trip to the drug store, where I was eager to spend my very well-deserved earnings. (I refer to…
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Winning At The Employment Game
When you think of your favorite sports team, do you think of everything they put in to win the game? The coach’s strategy, how he or she chose the players, the trainers…
